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Crinet Systems

Project Management Metrics, KPIs and Dashboards

22 22 people viewed this event.

Measuring and Monitoring Project Performance

The ultimate purpose of metrics and dashboards is not to provide more information but to provide the right information to the right person at the right time, using the correct media and in a cost-effective manner. This is certainly a challenge. As computer technology has grown, so has the ease with which information can be generated and presented to management and stakeholders. Today, everyone seems concerned about information overload. Unfortunately, the real issue is non-information overload. In other words, there are too many useless reports that cannot easily be read and that provide readers with too much information, much of which may have no relevance. This information simply distracts us from the real issues and accurate performance reporting.

The purpose of status reporting is to show us what actions the viewer must consider. Insufficient or ineffective metrics prevent us from understanding what decisions really need to be made. In traditional project review meetings, emphasis is placed on a detailed schedule analysis and a lengthy review of the cost baseline versus actual expenditures. The resulting discussion and explanation of the variances are most frequently pure guesswork. Managers who are upset about the questioning by senior management then make adjustments that do not fix the problems but limit the time they will be grilled by senior management at the next review meeting. They then end up taking actions that may be counterproductive to the timely completion of the project, and real issues are hidden.

Today we realize that the true project status cannot be determined from time and cost alone. Each project may require its own unique metrics and KPIs. The future of project management may very well be metric-driven project management.

Objectives of this course:

  • To understand the need for better, more complex project management metrics and change.
  • To understand the importance of metrics in dealing with stakeholders
  • To understand the importance of metrics when conducting project audits
  • To understand the importance of metrics when performing health checks
  • To understand the complexities in determining project status
  • To understand the components, resistance, meaning, benefits and use of a metric
  • To understand the differences between metrics and KPIs
  • To understand that KPIs are controllable factors
  • To understand how to use KPIs correctly and their characteristics
  • To understand the components, issues and categories of KPI selection
  • To understand what is meant by value
  • To understand the need for measurements of value and its shortcomings
  • To understand how value has changed the way we manage projects
  • To understand how to create a value-based metric and the need for creating value baseline
  • To understand the characteristics of a dashboard
  • To understand the differences between dashboards and scorecards
  • To understand the different types and benefits of dashboards
  • To understand and be able to apply the dashboard rules
  • To understand the responsibilities of a portfolio management PMO
  • To understand the differences between traditional metrics and -based metrics
  • To understand the types of metrics needed by a portfolio management PMO
  • To understand the need for crisis dashboards

What to expect in this course:

  • Sections 1 and 2 identify how project management has changed over the last few years and how more pressure is being placed on organizations for effective metrics management.
  • Section 3 provides an understanding of what metrics are and how they can be used.
  • Section 4 discusses key performance indications and explains the difference between metrics and KPIs.
  • Section 5 focuses on the value-driven metrics and value-driven KPIs. Stakeholders are asking for more metrics related to the project’s ultimate value. The identification and measurement of value-driven metrics can be difficult.
  • Section 6 describes how dashboards can be used to present the metrics and KPIs to stakeholders. Examples of dashboards are included together with some rules for dashboard design.
  • Section 7 identifies dashboards that are being used by companies.

Additional Details

Online Price - R3999.00

Venue Price - R8999.00

Who Should Attend - Anyone involved in projects – whether as project manager, project team member, planner or senior manager – will benefit from this program.

To register for this event email your details to admin@crinetsystems.com

Register using webmail: Gmail / AOL / Yahoo / Outlook


Date And Time

2022-02-09 @ 08:30 AM to
2022-02-11 @ 03:30 PM


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